Privacy Policy

Last Updated: 03/31/2025

Ann Arbor Psychological Testing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, engage with our services, and communicate with us, including through SMS messaging.

1. Information We Collect

We collect personal information from you in various ways, including when you visit our website, complete intake forms, schedule appointments, or communicate with us. The information we collect may include:

  • Personal Identification Information (e.g., name, date of birth)
  • Contact Information (e.g., phone number, email address, mailing address)
  • Appointment and Service Details (e.g., evaluation type, scheduling information)
  • Health and Medical History (as provided in intake forms)

We not sell, rent, or trade your personal information to third parties.

2. How We Use Your Information

We use the information collected to:

  • Schedule and confirm appointments
  • Send appointment reminders via email, phone, or SMS
  • Respond to your inquiries and customer service requests

We will never send sensitive personal health information (e.g., diagnoses, evaluation results) via SMS or email. All client medical records and sensitive data are securely stored in SimplePractice, a HIPAA-compliant electronic health records system.

We do not share mobile opt-in data or consent with any third parties.

3. SMS Messaging and Communications

By providing your phone number and opting into SMS messaging, you consent to receive text messages from Ann Arbor Psychological Testing regarding appointment scheduling and reminders.

Message Details:

  • Message frequency varies according to appoint frequency. We only send appointment-related messages.
  • Message and data rates may apply.
  • To opt out, reply STOP at any time.
  • To request help, reply HELP or contact us at (734) 333-7016.
  • We do not use SMS for marketing or promotional purposes.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • Non-Sharing Clause: No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share and Protect Your Information

We take appropriate security measures to protect your personal information. We do not share your information with third parties except in the following cases:

  • With your written consent (e.g., sending reports to a third party)
  • As required by law (e.g., court orders, subpoenas)
  • With service providers who assist in administrative functions (e.g., appointment scheduling, billing, and electronic record-keeping) under confidentiality agreements

Client medical records and payment information are securely stored in SimplePractice, a HIPAA-compliant system designed for healthcare providers. Website visitors submitting inquiries or completing intake forms are not entering their information directly into SimplePractice until they become a client.

5. Cookies and Website Tracking

Our website may collect non-personal information through cookies or analytics tools to improve website functionality. This data may include:

  • IP addresses
  • Browser type
  • Pages visited on our site

You can disable cookies through your browser settings if desired.

6. Your Rights and Choices

You have the right to:

  • Access and correct your personal information
  • Request deletion of certain data (subject to legal and record-keeping requirements)
  • Withdraw consent for SMS communications at any time

To exercise these rights, contact us at (734) 333-7016 or email info@annarborpsychologicaltesting.com

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our services after updates constitutes acceptance of the revised policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact:

Ann Arbor Psychological Testing
2155 Jackson Ave, Ann Arbor, MI 48103
Phone: (734) 333-7016
Email: info@annarborpsychologicaltesting.com